Issue The webroot integration created a new agreement line Cause The Webroot integration will always create a new agreement line in the following scenar...

Be sure that you are accessing the Webroot Integration by going to webroot.gozynta.com  (The address has changed.) If you are still getting the error (o...

Issue: Auto-Sync next billing date in incorrect (showing the date way in the past) Steps to resolve: 1. Next billing date is pulled from the agreement....